Give it time. I know that some here like it...some feel neutral, and some dislike it. The fact that Taylor (via Shannon) has been asking for opinions on their new website from our little community really says something about what kind of company they are.
Let's keep in mind that their website...really is their website. 
I really feel like I have given it time, and I understand that it is their web-site. I don't think anything I have said (or has been responded to here) is mean-spirited, it just is what it is.
You see I have another post asking about the fret-board in-lay.....I'm sure that information, along with a lot more technical information, was available on the old site. Now, I can find the materials for inlay for the bridge pins but not the the fret-board? I don't get that.
There's a link that appears to get you to more information on the appointments.....then you can see "fretboard inly" and "rosette".....but then when you click on them.....nothing......just the text.