Author Topic: Uprgrade to 2010 Expression System  (Read 14201 times)

Steve

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Re: Uprgrade to 2010 Expression System
« Reply #15 on: May 09, 2012, 09:55:27 AM »
I wasn't upset that they were putting a new neck on the guitar. I'm glad they did because the new neck was perfect. I was just upset that the neck was faulty to begin with. Taylor's customer service and certified repair techs are great to work with. It just sucks when a guitar has a defect like that. I'm sure it wasn't evident when it went through QC at Taylor, so it wasn't their fault. I bought the 2006 guitar new in 2008 from GC, so that may have contributed to the problem too. Either way, I just wasn't happy about going without my first high end guitar for 5 weeks when I hadn't even had it that long.

Well, I can dig that.

What was wrong with the neck?

The reality is that, regardless of price point, a bad one might slip through. For instance, Taylor shipped over 100,000 guitars last year. It shouldn't surprise anyone that there would be the occasional bad apple. Now, Taylor didn't ship that many guitars the year yours was built, but they still shipped a lot of 'em...
« Last Edit: May 09, 2012, 09:57:10 AM by Steve »
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egkor

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Re: Uprgrade to 2010 Expression System
« Reply #16 on: May 09, 2012, 10:59:17 AM »
+1, I'm interested in knowing what that neck issue was.

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pottski

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Re: Uprgrade to 2010 Expression System
« Reply #17 on: May 09, 2012, 12:10:17 PM »

Well, I can dig that.

What was wrong with the neck?

The reality is that, regardless of price point, a bad one might slip through. For instance, Taylor shipped over 100,000 guitars last year. It shouldn't surprise anyone that there would be the occasional bad apple. Now, Taylor didn't ship that many guitars the year yours was built, but they still shipped a lot of 'em...
Quote
+1, I'm interested in knowing what that neck issue was.

It was bowed and I think it had a slight twist as well. The action got really high around the 7th or 8th fret (with intonation problems to match), and it memory serves me right, the action was even worse on the bass side. If there was a twist, it was very subtle. Either way, the Taylor repair guy knew right away that I was going to have to have a new neck. He didn't even try a reset or a truss adjustment, so I guess the problem was pretty obvious to him.
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gerald germany

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Re: Uprgrade to 2010 Expression System
« Reply #18 on: May 09, 2012, 12:40:50 PM »
I've seen some pretty dried-out guitars after they sat in a GC store for a year or more.
2012 Taylor 714ce-SD
2010 Martin HD-28
2010Takamine EG523SC12 12-string Jumbo
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Edward

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Re: Uprgrade to 2010 Expression System
« Reply #19 on: May 09, 2012, 02:48:44 PM »
I've seen some pretty dried-out guitars after they sat in a GC store for a year or more.

True.  But drying out typically results in sunken tops and/or shrinking fretboards with poking fret ends.  If a neck gets twisted, it was either that way from the get-go and got past QC, or it was built when too green (inadequately/improperly cured in its drying process).  It happens ...and did to me on a Strat in what, 1980?   Sorry it happened, though, but as already stated, with an operation that large an ooopsie is bound to occur.   That Taylor stepped up and made it right is yet another testament of their high level of customer care.

Edward

Herb Hunter

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Re: Uprgrade to 2010 Expression System
« Reply #20 on: May 09, 2012, 07:34:57 PM »
I've seen some pretty dried-out guitars after they sat in a GC store for a year or more.
...If a neck gets twisted, it was either that way from the get-go and got past QC, or it was built when too green (inadequately/improperly cured in its drying process).
Edward


Since all the necks are subjected to the same standardized seasoning process, I would say that either the neck blank required unusual preparation for whatever reason or had some undetectable structural flaw that caused is to eventually warp.

Edward

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Re: Uprgrade to 2010 Expression System
« Reply #21 on: May 09, 2012, 08:08:45 PM »
I agree, Herb.  Something clearly was awry with that one piece as this represents somewhat of a "freak" occurance, I would say.  But then again, we are talking about what was once a living tree so clearly, variables abound.  Manufacturers account the best they can for such variables, but wood is still wood.

Edward

pottski

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Re: Uprgrade to 2010 Expression System
« Reply #22 on: May 09, 2012, 08:16:55 PM »
I'd just like to say sorry to the OP for getting off topic and kind of hijacking your thread. Please feel free to get the discussion back onto the 2010 expression system and whether or not you should get the upgrade  :D
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Steve

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Re: Uprgrade to 2010 Expression System
« Reply #23 on: May 09, 2012, 08:17:36 PM »
I agree, Herb.  Something clearly was awry with that one piece as this represents somewhat of a "freak" occurance, I would say. 

Hmmmmm... I don't know.

A lot of necks would've come out of that same piece of Mahogany...
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TaylorLover

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Re: Uprgrade to 2010 Expression System
« Reply #24 on: May 09, 2012, 11:53:58 PM »
I'd just like to say sorry to the OP for getting off topic and kind of hijacking your thread. Please feel free to get the discussion back onto the 2010 expression system and whether or not you should get the upgrade  :D

It's ok. I've been enjoying the interesting conversation.

Herb Hunter

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Re: Uprgrade to 2010 Expression System
« Reply #25 on: May 10, 2012, 07:31:35 AM »
I agree, Herb.  Something clearly was awry with that one piece as this represents somewhat of a "freak" occurance, I would say. 

Hmmmmm... I don't know.

A lot of necks would've come out of that same piece of Mahogany...


Yes but they wouldn't necessarily have the same issue.

Steve

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Re: Uprgrade to 2010 Expression System
« Reply #26 on: May 10, 2012, 08:24:38 AM »
Yes but they wouldn't necessarily have the same issue.

But you might expect that they would. After all, if five necks (for argument's sake) come out of a single piece of Mahogany, why wouldn't all of them suffer the same issues?

Not saying that's the case, just saying it's interesting that one neck can be bad when the others are cut from the same piece of wood, and were all treated the same...
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GSMC Bob

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Re: Uprgrade to 2010 Expression System
« Reply #27 on: May 13, 2012, 11:58:33 PM »
Yes, it is worth the price in my opinion.  If you buy the parts from Taylor it costs half of what the price is for the factory to do it (and that is not considering shipping charges!).  It was during a phone conversation with Taylor that they suggested I simply order the parts rather than send it back to the factory for the upgrade.  If you are upgrading a generation 2 2007-2009 ES (9-volt battery) it does not need to go back to the factory as no woodworking is involved.  If you have a generation 1 ES from 2003-2006 (AA batteries) it must go back to the factory for the upgrade.  There are three changes over the generation 2 ES:

1.)  The new discrete circuitry pre-amp
2.)  The new sensor harness with the single body sensor
3.)  The relocation of your existing humbucking coil for the neck pickup (this was an accidental discovery by Taylor when redesigning the ES and makes a huge difference in sound!)

When I upgraded my 2009 714ce, I bought the parts from Taylor and then a Taylor tech rather unexpectedly did the install for me at a Taylor Find Your Fit Road Show for free at Wildwood Music in Coshocton, Ohio (where I have purchased three new Taylors and one new Martin over the last six years!).  I had the parts with me that Taylor had sent me and I showed them to Sam Eakins, the Taylor tech, in order to ask him some questions... especially with regard to relocating the humbucking coil... and he asked if I was traveling with my guitar.  When I said "yes" he insisted on doing the upgrade then and there.  It took all of about 20 minutes and that included the complimentary restringing and polishing of the guitar that was taking place at this event.  There was nothing difficult that happened and I easily could have done this myself after having watched Sam do it... but certainly consider having a Taylor authorized repair center do it for you.  It shouldn't be that much labor as the time required for the work should fall well under an hour.

To me the newest generation 3 ES is warmer, more transparent, and better balanced (mid range is tamed).  I find my guitar can be run "flat" into the board with the board channel flat as well and I don't need to mess with a K4 or other EQ's.  The magnetic character of the ES remains, but is greatly reduced.... however, if you're a UST kind of guy or gal, you may not like it.  I find that on any given night I can take it to an open mic night and simply plug and play and have the best guitar sound of the night.  I like my Aura equipped guitars too, but on a step right up and play situation with no sound check, it is hard to beat the pure simplicity of the newest ES for good useable tone with no muss, no fuss!

Maybe this deserves its own thread, but is it worth the price for the upgrade. Is the 2010 that much better?
« Last Edit: May 15, 2012, 03:15:52 PM by GSMC Bob »

TaylorLover

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Re: Uprgrade to 2010 Expression System
« Reply #28 on: May 14, 2012, 10:10:34 AM »
If you buy the parts from Taylor it costs half of what the price is for the factory to do it

I appreciate that info. So about how much is the price for the ES parts directly from the factory?

Edward

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Re: Uprgrade to 2010 Expression System
« Reply #29 on: May 14, 2012, 10:44:18 AM »
I had mentioned the price in an earlier thread and it was "XX'd" out (...to mods, sorry bout the violation on pricing, but I was thinking since it was an accessory and not a guit, it'd be cool).

In any event, it's a simple call to the factory.  Bob and others have opined that it is well worth the modest cost of price/installation.  I concur wholeheartedly.

Edward