Kudos to Gabriel: thanks for your insight from "within." It is essential that other data points --and perspectives, to be sure-- be shared as it tempers animus, or at the very least, quells simmering resentment that is genuinely easy to brew in the echo chamber of net blogs. Moreover, thanks for doing what you do because, after all, we love Taylor guitars!
The "better format" that is a digital medium is entirely better for the company: time, materials, and dollars spent where they find that they can save this capital and, may I assume, spend it on other company endeavors. That this is "better" for the company is not hard to understand. But "better format" is a claim that describes the company's stance, not the end user, let alone the potential consumer of these pricey goods. Better for "a" but worse for "b" is my point.
Let us not confuse this contention. There is no shortage of people who are not luddites; no scarcity of those neck deep in today's technology because it defines today's living, yet find innumerable advantages in what many call "analog" choices. This often is not for their lack of understanding but for their conscious and reasoned choices. I choose an analog watch, for example, knowing full well what a "smart watch" brings to the table. Yet the one with hands is on my wrist. It is the better choice because it suits my purpose.
So it is purpose, then, that drives Taylor's decision. I get this; we understand the economic benefit of the move, I'm sure. Likewise, it is a company's purpose to serve its customer base while trying to create the next one. This is where a company can hit or miss. I have long applauded Taylor's boldness and foresight to move the needle in a positive direction. Taylor's growth suits players, but even more, benefits the industry as we have witnessed. But not every move is golden. Not for any company. Whatever direction they deem "better" has to be mutually agreed upon by the marketplace. This symbiosis builds a company; failing to understand this delicate balance is what brings industrial giants to their demise.
W&S changing platforms is but one change, and alone will likely not deter a purchase. But moves taken in sum, in a direction that alienates the very market that has built them, can be perilous. All companies know this, but not all companies heed. Time will tell.
Edward