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Taylor Acoustic & Electric Guitars => Taylor Acoustic & Electric Guitars => Topic started by: CeeAre on February 06, 2022, 01:46:50 PM

Title: What I just realized about Sam Ash
Post by: CeeAre on February 06, 2022, 01:46:50 PM
Well, not just Sam Ash.  Pretty much all music stores, particularly the "big guys".

They are capitalists.  Filthy, rotten capitalists.  How dare they insult us by trying to make a living?!

So two days ago I traded in a Squier CV for a Taylor 324ce at my local Orlando Sam Ash and during the negotiations it was revealed that they use a formula predicated on allowing a trade in value of 60% of what they professionally estimate they can get for the instrument/amp/pedal.

That's a 66% markup (or "markdown" in this case), about a 40% Gross Profit - not unreasonable for a retail operation with that level of sobering overhead.

But one can infer more from that.  One can easily assume that this margin is not arrived at by accident, that it is a corporately established formula that would translate not just to trade-ins, but to all products on their floor as well.

In other words, if they are going to PAY you for something predicated on a 40% GP, then they are going to get that same 40% GP when the SELL you something.

Meaning that they likely paid somewhere in close vicinity to $1325 for that instrument (sounds about right, right?) and they are STILL going to end up with that 40% profit on it even after discounting the MSRP a bit by virtue of recouping that loss on the sale of the trade in.

No real point to this.  It's fine, it's not usurious, just interesting to me to see how the sausage is made once in a while.

Still, it would be nice if maybe some music store would be opened by missionaries, give me that Martin D (fill in the highest number you like here) for free.

Dang capitalists.  No D45 for me...

(Note:  I used a Martin instead of a Taylor in that example 'cuz ain't nobody givin' no Taylors away fer free.)
Title: Re: What I just realized about Sam Ash
Post by: TaylorGirl on February 06, 2022, 02:50:42 PM
My local favorite music store (family owned, but big and well-known and highly respected in the world of new and vintage instruments) has gotten quite a few instruments from me in trade in the last 40 years or so. I know, I know, they are profiting on the sale, and I could get more selling it myself outright. I've done my share of that too (in addition to consignment sales). But in each transaction,  I have considered; what I had, what I wanted, the time frame, etc and made the best decision for me. A few things I always find value in, when I've chosen trading in:
1. Getting the transaction done quickly.
2. Getting a fair price.
3. Not having to deal with a buyer, shipping or returns.
4. Giving the store a decent profit, so they continue doing what they do.

In the end, you're the only one that has to be happy, right!?
Title: Re: What I just realized about Sam Ash
Post by: Strumming Fool on February 06, 2022, 03:07:02 PM
My local favorite music store (family owned, but big and well-known and highly respected in the world of new and vintage instruments) has gotten quite a few instruments from me in trade in the last 40 years or so. I know, I know, they are profiting on the sale, and I could get more selling it myself outright. I've done my share of that too (in addition to consignment sales). But in each transaction,  I have considered; what I had, what I wanted, the time frame, etc and made the best decision for me. A few things I always find value in, when I've chosen trading in:
1. Getting the transaction done quickly.
2. Getting a fair price.
3. Not having to deal with a buyer, shipping or returns.
4. Giving the store a decent profit, so they continue doing what they do.

In the end, you're the only one that has to be happy, right!?

Well stated - I'm in total agreement with you, TG - that's how I've rolled over the years as well. Thanks!
Title: Re: What I just realized about Sam Ash
Post by: Earl on February 06, 2022, 07:04:27 PM
deleted partial incomplete post -- what happened???
Title: Re: What I just realized about Sam Ash
Post by: Earl on February 06, 2022, 07:08:53 PM
It is pretty normal to have those kinds of retail markups in most businesses.  Storefronts, labor, utilities, employee benefits, etc -- it all adds up.  I once knew the owner of an independent mall store.  In addition to the normal rent, part of the lease was that they had to pay 8% of sales to the landlord for being in the mall.

The few times I have been able to sell guitars on consignment at local shops, the 20-25% that they charge seemed like a bargain compared to the hassle of tire kickers, spam-bots, and scammers when using Craigslist.  And that does not even count the time and effort of meeting up with them to make the sale.  unfortunately, none of my local shops do consignments any longer.  The one shop that did consignments exclusively for guitars and amps only lasted about 2½ years before closing.  They did not have money tied up in inventory, but the 25% cut obviously was not enough to survive on.
Title: Re: What I just realized about Sam Ash
Post by: roadbiker on February 07, 2022, 09:08:36 AM
My local favorite music store (family owned, but big and well-known and highly respected in the world of new and vintage instruments) has gotten quite a few instruments from me in trade in the last 40 years or so. I know, I know, they are profiting on the sale, and I could get more selling it myself outright. I've done my share of that too (in addition to consignment sales). But in each transaction,  I have considered; what I had, what I wanted, the time frame, etc and made the best decision for me. A few things I always find value in, when I've chosen trading in:
1. Getting the transaction done quickly.
2. Getting a fair price.
3. Not having to deal with a buyer, shipping or returns.
4. Giving the store a decent profit, so they continue doing what they do.

In the end, you're the only one that has to be happy, right!?

It is said that the definition of a successful sale is when both the buyer and seller are happy with the transaction.
Title: Re: What I just realized about Sam Ash
Post by: SDTaylorman on February 07, 2022, 10:41:31 AM
Well, not just Sam Ash.  Pretty much all music stores, particularly the "big guys".

They are capitalists.  Filthy, rotten capitalists.  How dare they insult us by trying to make a living?!

So two days ago I traded in a Squier CV for a Taylor 324ce at my local Orlando Sam Ash and during the negotiations it was revealed that they use a formula predicated on allowing a trade in value of 60% of what they professionally estimate they can get for the instrument/amp/pedal.

That's a 66% markup (or "markdown" in this case), about a 40% Gross Profit - not unreasonable for a retail operation with that level of sobering overhead.

But one can infer more from that.  One can easily assume that this margin is not arrived at by accident, that it is a corporately established formula that would translate not just to trade-ins, but to all products on their floor as well.

In other words, if they are going to PAY you for something predicated on a 40% GP, then they are going to get that same 40% GP when the SELL you something.

Meaning that they likely paid somewhere in close vicinity to $1325 for that instrument (sounds about right, right?) and they are STILL going to end up with that 40% profit on it even after discounting the MSRP a bit by virtue of recouping that loss on the sale of the trade in.

No real point to this.  It's fine, it's not usurious, just interesting to me to see how the sausage is made once in a while.

Still, it would be nice if maybe some music store would be opened by missionaries, give me that Martin D (fill in the highest number you like here) for free.

Dang capitalists.  No D45 for me...

(Note:  I used a Martin instead of a Taylor in that example 'cuz ain't nobody givin' no Taylors away fer free.)

Next time you're ready to lighten your guitar load send me a message. I could always use a free one from such an anti-capitalist.  ;)
Title: Re: What I just realized about Sam Ash
Post by: jrporter on February 07, 2022, 04:50:44 PM
Not sure how old the OP is, but I sure hope it didn't take too long to figure out that a business exists to make a profit and only stays in business as long as it does make a profit. The alternative is buy and sell used guitars with other individuals...
Title: Re: What I just realized about Sam Ash
Post by: mgap on February 08, 2022, 07:36:03 AM
Not sure how old the OP is, but I sure hope it didn't take too long to figure out that a business exists to make a profit and only stays in business as long as it does make a profit. The alternative is buy and sell used guitars with other individuals...

Or trade a goat and two chickens.  :) :D ;D :o
Title: Re: What I just realized about Sam Ash
Post by: SDTaylorman on February 08, 2022, 10:38:22 AM
Not sure how old the OP is, but I sure hope it didn't take too long to figure out that a business exists to make a profit and only stays in business as long as it does make a profit. The alternative is buy and sell used guitars with other individuals...

Which then simply turns you into the filthy capitalist.  ::)
Title: Re: What I just realized about Sam Ash
Post by: Guitarsan on February 09, 2022, 09:52:05 AM
Well maybe the capitalist part is tongue in cheek, but it is good to realize the tradeoff between trading in and selling, as it were.

Why would you trade it rather than sell it yourself? That's right, to avoid the hassle and effort. Guess what? The dealer has at least the same amount of hassle. No you say? They don't have to ship? Yeah they might in this online day and age. And suffer wear and tear in their store potentially. And pay for storage/store space. Etc etc etc.

Don't like the "hit" you take on a trade? Then learn to sell it yourself. See, that's part of the power of capitalism, you've got choices!

Me, I've sold every one of the guitars I've let go. And kept a bunch of money in the process. Only traded in once, and that was because I didn't want to bother with shipping expense for a heavy amp. And the store had what I wanted in trade. But your mileage can and should vary.

The dealers are not making a ton of money, more likely barely enough to cover their expenses. Benefit for them is primarily selling you the new thing.
Title: Re: What I just realized about Sam Ash
Post by: Earl on February 09, 2022, 10:46:56 AM
"We lose a little on every deal, and make it up in volume".  Yeah, right.   ::)
Title: Re: What I just realized about Sam Ash
Post by: otis66 on February 09, 2022, 04:47:52 PM
You can get 20% off up to $500. Plus points.
The Last Taylor guitar I bought I got $389.00 off plus $170. In points.
   I knew what guitar I wanted. Then I waited.
  Know what you want, You have to be patient, wait for the sales. The next big sale will be July 4. That gives you six months to find your guitar.
 Part of the fun is negotiating the best price.
It’s hard to negotiate when you go to the local guitar shop and pick up your holly grail. They can see it in your face.
  I’ve already scoped out my next Taylor. My next Taylor will be a Taylor 317Ce. It’d be nice it the 317ce had a completely gloss body…hint hint.
Title: Re: What I just realized about Sam Ash
Post by: Earl on February 09, 2022, 06:59:04 PM
Off topic, but I went past my LGS today for the first time in many months, since I was working in the area across town.  I played an urban ash GT (just so-so, had nothing over a GS Mini to my ear and hands) and also a truly lovely 517BE.  Good thing for my wallet that I'm not in the market these days.
Title: Re: What I just realized about Sam Ash
Post by: CeeAre on February 10, 2022, 07:10:31 AM
Okay, as the OP, I've been striving for new heights of mediocrity in guitar playing since Johnson was president (uhhh, Lyndon, not Andrew) and am a proud to be a cog in the capitalist system.

The point of the original post wasn't that guitar dealers make a profit (well, er, duh, right?), it was the fact that their trade in policies expose perzackly what that profit matrix is.

Or such is my assumption anyway.

My background is kitchen design, and retail kitchen dealers aim for a 50% markup (33% GP).  Not surprising that guitars (a lower ticket item) might be a bit higher.



CeeAre
Title: Re: What I just realized about Sam Ash
Post by: TaylorGirl on February 10, 2022, 08:24:16 AM
The point of the original post wasn't that guitar dealers make a profit (well, er, duh, right?), it was the fact that their trade in policies expose perzackly what that profit matrix is.
My store is very open with the percentages on trade-ins and consignments. I applaud their honesty and it's information  that helps me decide whether to sell it myself, trade it in or consign it.
Title: Re: What I just realized about Sam Ash
Post by: donlyn on February 10, 2022, 11:22:00 AM
What I just realized about Sam Ash

Going back to the original post, you should not be considering "Mark-up", since most retail operations work on the basis of xy% (60% in the example) of expected selling price or something similar. However that is only a trade value which they set, not for something that is supplied brand-new. More on this a bit later.

Also something to consider is what is being purchased. The gross profit maybe based on 60% (which does become 40% of the sale $) of retail for a used item, but the gross profit is still only 40% of that eventual sale, and may not even be that much after the sale, including haggling on the other end.

But consider that you are using a used item (trade-in) as a value from which to figure profit, not a new item. The cost of new inventory differs from business to business and the quantity purchased, but many businesses would be happy to clear a 20% gross profit on a new item. It is often less. I worked for a company that had a key item for sale with only a 5% gross profit, and they ended up taking a loss on each one. But the profit margin was much better on all the accessories and warranties and other "add-ons" which drove the business. Ot that putative 20% gross profit I mentioned of a new item, 15% may be figured into the ledger for general expenses, maybe leaving 5% for net profit.

And why do I mention new product? Because you didn't. Most business survive by selling new product because it brings the customers into the store. So if they can sell used product (usually less demand items, and certainly an uncertain supply chain) they can maximize their profit margin on this type of item, but can only run a business with this gross profit if they have a steady source stream or an unusually large inventory of trades from which to work.

Brick and mortar retail is a hard business, and is very fragile as is evidenced by the last couple of years. Overhead is much greater than on-line sales, but the sale is immediate and at hand.

Don


Title: Re: What I just realized about Sam Ash
Post by: jrporter on February 10, 2022, 12:00:35 PM
Well, not just Sam Ash.  Pretty much all music stores, particularly the "big guys".

They are capitalists.  Filthy, rotten capitalists.  How dare they insult us by trying to make a living?!

So two days ago I traded in a Squier CV for a Taylor 324ce at my local Orlando Sam Ash and during the negotiations it was revealed that they use a formula predicated on allowing a trade in value of 60% of what they professionally estimate they can get for the instrument/amp/pedal.

That's a 66% markup (or "markdown" in this case), about a 40% Gross Profit - not unreasonable for a retail operation with that level of sobering overhead.

But one can infer more from that.  One can easily assume that this margin is not arrived at by accident, that it is a corporately established formula that would translate not just to trade-ins, but to all products on their floor as well.

In other words, if they are going to PAY you for something predicated on a 40% GP, then they are going to get that same 40% GP when the SELL you something.

Meaning that they likely paid somewhere in close vicinity to $1325 for that instrument (sounds about right, right?) and they are STILL going to end up with that 40% profit on it even after discounting the MSRP a bit by virtue of recouping that loss on the sale of the trade in.

No real point to this.  It's fine, it's not usurious, just interesting to me to see how the sausage is made once in a while.

Still, it would be nice if maybe some music store would be opened by missionaries, give me that Martin D (fill in the highest number you like here) for free.

Dang capitalists.  No D45 for me...

(Note:  I used a Martin instead of a Taylor in that example 'cuz ain't nobody givin' no Taylors away fer free.)

Okay, as the OP, I've been striving for new heights of mediocrity in guitar playing since Johnson was president (uhhh, Lyndon, not Andrew) and am a proud to be a cog in the capitalist system.

The point of the original post wasn't that guitar dealers make a profit (well, er, duh, right?), it was the fact that their trade in policies expose perzackly what that profit matrix is.

Or such is my assumption anyway.

My background is kitchen design, and retail kitchen dealers aim for a 50% markup (33% GP).  Not surprising that guitars (a lower ticket item) might be a bit higher.

CeeAre

I'm a retired teacher and sometime used guitar seller who loses money on every sale (and tries ever so hard to make up for it in volume) so I don't know where I stand on the capitalist/missionary continuum. Like TaylorGirl, I would appreciate Sam Ash's transparency. Thanks for explaining the OP, but color me confused. If the missionaries are offering free guitars, does that mean you're offering free kitchen remodeling???