I had been breaking some strings lately on my 314ce and got to looking at my saddle, which I could tell was developing some grooves in it. I also noticed that the saddle seemed pretty low compared to a lot of Taylors I've seen. The break angle was pretty small and there wasn't much saddle above the bridge. So I took a few pics and sent them to Taylor to see what they could tell me.
Taylor replied that my saddle was too low and suggested I take it to my local Taylor dealer and have them check it out. I got there and the dealer confirmed that the saddle was way too low and we agreed on a new Taylor bone saddle to replace it.
I left the guitar over night and the shop called me the next morning to tell me it was done. I picked it up after work and man, what a difference. The saddle was much higher and the action was still low. It was so easy to play and sounded so great that I couldn't believe it. It was like a whole different guitar (and I really liked it before the repairs).
The guys in the shop said that all the employees had been playing it all day because they said it was one of the best playing, best sounding 314ce's they've ever had in there.
Anyway, great service from Taylor and from my local dealer.
Here's some before and after pics:
Before (saddle too low): After (saddle just right):