I very much like the Pick-n-Glider (and use mine daily), but I have serious issues with the company. First, their packing of the chairs is terrible. A friend of mine, who'd tried my P-n-G, ordered one through Guitar Center. When the chair came in and the box opened, my friend found loose screws at the bottom of the box, and some screws were missing because the flimsy, unsupported box had been ripped open in a corner, either at the factory or during delivery. Even worse, with the chair partially built, my friend discovered that a piece was broken. Okay, he reasoned, that sort of thing happens in rare cases, so he disassembled it, packed it back up, and ordered another one from GC. That one also had a broken piece, even though the box was in pristine condition. Understandably, my friend gave up.
Second, the company seems to do everything it can to hide its identity, and not even GC knew how to get in touch with them. There's no phone number, no street or email address ... nothing. It's easy to jump to the conclusion that P-n-G wants no contact with (or feedback from) its users, but for whatever reason they choose to skulk in the shadows, I find that sort of identity-hiding to be frustrating and unforgivable.
I write for a guitar magazine, and had planned to review the product, but changed my mind after seeing what my friend went through trying to get a working chair, then feeling handcuffed by an inability to contact the manufacturer.
Keep in mind, I still think the Pick-n-Glider is the best guitar chair on the market, but something's seriously wrong with the company that makes me refrain from recommending their product. And that will continue until they do a better job packing their chairs and are more open to their customers who have a right to let them know when something doesn't work for them.
