A bit OT with regard to the OP, but here goes:
Hi Ssawy,
That is no blemish ...that
is the wood's grain. Call it "bear claw" or irregularity; your choice, but this is "natural imperfection" only because
all wood varies. Not any defect that I can see under close scrutiny of the grains in your pic, IMHO. Sorry, but I disagree with your assessment that this is in any way a "defect" that merits factory attention. This is wood, and wood quite simply varies, and
not necessarily in consistent patterns that we consumers are perhaps accustomed to seeing. One doesn't "have" to like grain. FWIW, I have turned away from guitars because I'm visually put off ...not wrong to not like a given wood's appearance.
I am glad that Amazon addressed your dissatisfaction. But these variances --as well as the innumerable minute differences that are almost impossible to quantify from guitar to guitar-- are precisely why folks either buy instrument only when they can get their hands on them, or through many correspondences and detailed photos of the
actual instrument before purchase. The best vendors --of which there are many-- will do
exactly this. So while I love my Amazon Prime, I know that for some purchases, I am simply better off looking where I will be better served.
Edward