Just thought I'd mention an example to Jim's healthy attitude about such a horrible act. On the same day that he posted his message about the theft in this thread, he called me about a BTO he had received and was about to ship to me. I did not know of his troubles at the time of that call, but now thinking back on it, I am astonished at how upbeat he was about my new guitar. He didn't sound one bit down or distracted, but rather was super enthusiastic about what he about to ship to me. He talked about the guitar, and we had a very pleasant conversation about the whole transaction. I just think his focus on positive things like making one customer feel thrilled about a long-awaited BTO on a day when he could have been down and disgusted about his own situation is a real testament to what a great guy Jim is, what a great attitude he has about business, about his customers and about life in general. Makes me glad to have bought from him.